Book Martha's All Star Cleaners
Instant quote · Confirmed within 2 hours · Roanoke, VA & White Plains, NY
Where are you located?
We serve multiple areas — select yours to see the right pricing and contact details.
Salem · Vinton · Daleville · Blacksburg · Christiansburg · Rocky Mount · Hardy · Hollins
📞 (540) 339-6290
Scarsdale · Yonkers · Hartsdale · Tarrytown · Larchmont · Mamaroneck · New Rochelle
📞 (914) 281-1143
Your location determines pricing, availability, and the right contact info for your area.
🧹 What service do you need?
Select a service to get an instant starting estimate
📋 Step 3 — Tell us about the job
This helps us prepare an accurate quote for you
📍 Distance from Roanoke, VA
Are you located 40+ minutes away?
Examples: Moneta, Blacksburg, Christiansburg, Rocky Mount, Boones Mill
⚠️ $400 Minimum Service Fee
A $400 minimum applies for 40+ min from Roanoke. Confirmed before booking.
🛏️ Bed Linen Change (Add-On)
Optional — fresh linens must be provided and ready. Priced per bed.
🧸 Decluttering / Toy Pick-Up (Add-On)
We can declutter rooms before cleaning — $60 per room.
✅ Inside Appliances Included!
Move-Out/Move-In cleaning includes inside appliances (oven, refrigerator, microwave) at no extra charge.
❓ Frequently Asked Questions
👤 Step 4 — Your Contact Info
Martha will personally confirm your quote within 2 hours
Booking Request Sent!
Thank you! Martha will personally review your request and confirm your quote within 2 hours during business hours.
Mon–Fri: 8AM–7PM · Sat: 8AM–3PM
Your Request Was Received!
Martha will personally confirm your quote within 2 hours · Mon–Fri 8AM–7PM · Sat 8AM–3PM
Your Next Steps
Check Your Email
You just received a confirmation email with your booking summary. Check your inbox (and spam folder just in case).
Martha Confirms
Martha personally reviews your request and calls or texts you within 2 hours to confirm your quote and schedule.
Prepare Your Home
Read the preparation guide below so our team can deliver the best possible clean on your scheduled day.
We Clean · You Relax
Our professional team arrives and handles everything. Payment is due after service is completed.
Want to Speed Up Your Request?
We encourage you to reach out directly for faster communication. A quick text or WhatsApp message gets you a response even faster than email.
About Your Arrival Window
Because we serve multiple homes each day throughout Roanoke, Salem, Vinton and surrounding areas, we schedule arrival windows rather than exact times. We will do our absolute best to accommodate your preferred time, but we cannot guarantee a specific arrival minute due to route scheduling.
Martha will confirm your arrival window when she calls to confirm your booking.
We will always notify you if we are running early or lateWhat Our Team Cleans
Every standard cleaning includes the following. Deep cleans and move-out cleans include additional items — Martha will confirm details when she calls.
🍳 Kitchen
- Wipe countertops & surfaces
- Clean stovetop exterior
- Scrub sink & faucets
- Wipe cabinet fronts
- Sweep & mop floors
- Empty trash
🛁 Bathrooms
- Scrub & disinfect toilet
- Clean tub & shower
- Polish mirrors & fixtures
- Clean sink & countertop
- Mop floor & baseboards
- Empty trash
🛏️ Bedrooms
- Dust all surfaces
- Vacuum or mop floors
- Make bed (linens must be on bed)
- Clean mirrors
- Dust baseboards
- Empty trash
🏠 Living Areas
- Dust all furniture
- Vacuum rugs & upholstery
- Clean glass & mirrors
- Sweep, vacuum & mop
- Dust window sills
- Empty all trash bins
➕ Add-On Services — Must Be Scheduled in Advance
🛏️ Bed Linen Change
Fresh linens must be provided and ready. Changing bed linens is an add-on — request when booking.
🍽️ Dish Washing
Washing dishes is an add-on service. Our team is not responsible for a full sink of dishes during standard cleaning.
🧊 Inside Refrigerator
Refrigerator interior cleaning is an add-on and must be scheduled ahead of time. Not included in standard cleaning.
🍳 Oven Cleaning
Deep oven cleaning requires advance coordination. Must be requested and confirmed before your appointment.
⭐ Special Projects
Any special cleaning project outside the standard scope must be requested in advance and confirmed with Martha before the appointment.
🧺 Laundry Service
Wash, dry and fold laundry is an add-on. Must be scheduled in advance. We use your machines.
⚠️ Important: Any task not confirmed in advance will not be performed during your cleaning visit. Please coordinate all add-ons with Martha before your appointment date.
🧴 Our Supplies Policy
- We bring all professional cleaning supplies and equipment needed for your service
- Our products are EPA-registered, OSHA and CDC compliant — safe for children and pets
- We are happy to use YOUR preferred products if you leave them out for us
- To avoid cross-contamination between homes we recommend customers have their own mop, bucket or vacuum if preferred
🏠 Prepare Your Home for the Best Results
A little preparation goes a long way. Here's how to help our team deliver the best possible clean:
✅ PLEASE DO
- ✅ Pick up clothing, toys and clutter from floors
- ✅ Secure pets in a room or crate
- ✅ Provide access instructions (key, code, lockbox)
- ✅ Leave a note for any special instructions
- ✅ Secure or put away valuables and jewelry
- ✅ Clear kitchen counters of dishes if possible
- ✅ Let us know about any fragile items
❌ PLEASE DON'T
- ❌ Follow the team around while they work
- ❌ Direct team members individually — contact Martha directly
- ❌ Contact team members directly outside of the appointment
- ❌ Arrange side projects or extra tasks with the team directly
- ❌ Leave pets unsecured and unattended
- ❌ Leave valuables or cash in visible areas
- ❌ Cancel within 24 hours without calling us
- ❌ Request add-ons (oven, fridge, dishes) on the day without prior scheduling
⚠️ Please Let Our Team Work: Once our team begins cleaning, please allow them to work independently without following them room to room. Our professionals are trained to follow a specific system that delivers the best results. Interruptions affect quality and timing. All questions and special requests must go through Martha directly at (540) 339-6290.
🔒 Please Respect Our Team — Contact Martha Directly
For the protection of both our customers and our team members, customers should not contact team members directly outside of their scheduled appointment. Do not arrange additional tasks, projects or appointments directly with team members without Martha's prior knowledge and approval. We are licensed, bonded and insured — all work must go through official channels. To request additional services, schedule a new appointment or address any concerns, please contact Martha directly at (540) 339-6290 or [email protected].
💳 Payment Information
Payment is due after service is completed. We accept the following:
📋 Service Policies
• Our team will immediately notify Martha and the customer if damage is discovered during cleaning
• If you discover damage after the team leaves, report it within 24 hours with photos or video
• Claims reported after 24 hours cannot be verified and may not be honored
• We are fully insured and will work with you to resolve any verified damage claim promptly
Need to Reach Martha?
Mon–Fri: 8:00AM – 7:00PM · Sat: 8:00AM – 3:00PM
📞 Call or Text UsTap to call · We also respond to texts
✉️ [email protected]© 2026 Martha's All Star Cleaners · Roanoke, VA & White Plains, NY · marthasallstarcleaners.com
